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– Zoom Troubleshooting & Advice | Department of History of Art and Architecture

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Can an Alternative Host start Breakout Rooms? If an Alternative Host is the Host of the session, the Host of the session has access to all controls except for Polling. Comparison table of features available to the different roles in a Zoom meeting. Adding a Co-Host. If you’re the host, ensure that you haven’t enabled a waiting room. If you have, you need to manually admit each participant before they can join your meeting.

Back to top I can’t hear or talk to people If you’re unable to hear or talk to people in a meeting: Check the attendee controls at the bottom of your meeting window. If you see the Join Audio icon on the far left, click it. To check whether the issue is related to the Zoom program, see: How do I join or test my computer audio?

The host may have allowed only telephony audio. In this case, you will not see the message “join meeting with computer audio”.

You may still be able to join the meeting with video or via phone. Back to top People can’t see me If you’ve joined a meeting successfully but others can’t see you: Make sure your video isn’t turned off by checking the Start Video icon in the attendee controls at the bottom of your meeting window.

If you’re connecting from a Lenovo device and your video isn’t working, see Video not working on Lenovo devices.

If your video isn’t working in the Zoom client outside of the meeting , try troubleshooting the device itself. Good conferencing etiquette is also important with these settings; participants should use headphones when possible and mute their microphones when not speaking or playing. These are advanced features; the instructions below assume you have basic knowledge of Zoom and your computer’s audio and video settings. Remember that each participant will need to adjust their settings to transmit natural sound.

Be prepared to advise other participants on how to adjust their audio settings and speaker and microphone placement for best results. After you click Share to share your screen, select Share computer sound in the lower left of the screenshare window. You have the waiting room feature enabled: you may have to allow your participant into the meeting. Make sure you are signed into the Zoom App! If you are the host, it may not be recognising you as the host.

Before you do anything, wait 30 seconds. If the computer is temporarily stalling, it may resolve itself and anything you do in the meantime may make the situation worse. Failing that: Try to leave the meeting and rejoin. Before doing so, make sure all applications that you are not using are closed.

If the application has frozen: try to close it as normal, then reopen and rejoin. Make sure you have no external displays or monitors plugged into your laptop, or secondary displays plugged into your computer.

Try doing a simple Google search on the same device to see if you have an active internet connection. If the problem is your Wi-Fi, try restarting your router and see if that kicks it back in gear. Are you still not convinced by Zoom? We have a list of the best video conferencing apps , as well as a guide to the best Zoom alternatives. Check them out to see if any of the others suit your needs better. Work from home.

The most common Zoom issues and how to fix them Zoom is great, but it can come with its hiccups. By Mitja Rutnik. Is Zoom down? Zoom camera not working Zoom audio not working Zoombombing Missing features. Background noise Lagging or performance issues Activation email not arriving minute limit and more Could it be your internet? Zoom camera not working. How to give Zoom permission to access your camera: Open the Windows Settings app.

Select Camera. Toggle on the Camera access option. Make sure Zoom is toggled on under the Let apps access your camera section. Also, toggle on Let desktop apps access your camera. How to pick your camera on Zoom: Open Zoom.

Click on the Settings gear icon. Click on the Video tab in the left column. Under Camera , expand the selector and select the camera you want to use. Related: The best webcams available Zoom audio not working.

 
 

Article – Troubleshooting Zoom Issues.

 

To enhance meeting security, Zoom requires the waiting room to be enabled for all meetings or to use a passcode , formerly known as password. To simplify the process for allowing people with a UW NetID to join a meeting, you can set an option for them to join the meeting without waiting to be admitted from the waiting room.

Note : For any meeting where you want non -authenticated users to join the waiting room, make sure the meeting option Only authenticated users can join is turned off. If this setting is turned on, participants will be prevented from joining the meeting or waiting room in any form if they are not logged in with their UW NetID. Note : If authenticated meeting participants are having difficulty bypassing the waiting room, you might ask them to make sure they are using the most recent version of Zoom.

IT Connect. Search IT Connect:. Allow participants to bypass the waiting room To enhance meeting security, Zoom requires the waiting room to be enabled for all meetings or to use a passcode , formerly known as password. See a problem on this page? Let us know. Home Secure your meeting Allow participants to bypass the waiting room Allow participants to rename themselves Enable and update passcodes for UW Zoom meetings Protect your Zoom meeting space and class sessions Suspend Participant Activities Lock down your UW Zoom meeting space Security tips and best practices Infographic: Security tips and best practices.

 

– Zoom issues and how to fix them – Android Authority

 
One of them is to lock the session after all the attendees have joined it.

 
 

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For musical content, applied lessons, or other situations where preserving audio quality is important, you can change Zoom’s audio settings to minimize automatic adjustments such as gain, extended frequency response, and echo cancellation. While turning off automatic adjustments can preserve the natural sounds of music, singing, or spoken word, it also requires meeting participants to position their microphones and speakers properly, and to manually adjust their microphone levels.

Good conferencing etiquette is also important with these settings; participants should use headphones when possible and mute their microphones when not speaking or playing. These are advanced features; the instructions below assume you have basic knowledge of Zoom and your computer’s audio and video settings.

Remember that each participant will need to adjust their settings to transmit natural sound. Be prepared to advise other participants on how to adjust their audio settings and speaker and microphone placement for best results. By default, participants can opt to change their name in the Zoom meeting, and the host can choose to rename participants too.

There are two ways to prevent participants from renaming themselves. This is helpful for small meetings and cases where participants can pop-in to your meeting. When you lock the meeting, no new participants can join, even if they have the meeting ID and password. There are two ways to lock your meeting:. There are a few ways to use enable a Waiting Room for your meeting: When scheduling a meeting includes scheduling meetings in Canvas , under the Advanced Options menu, click the box next to Enable Waiting Room.

If an Alternative Host is the Host of the session, the Host of the session has access to all controls except for Polling. Comparison table of features available to the different roles in a Zoom meeting. Adding a Co-Host. Alternative Host. Scheduling Privilege link to Zoom help page.

But there are other tricks you can use for an additional layer of security. One of them is to lock the session after all the attendees have joined it. Click the Participants tab and then select the 3-dot More option located at the bottom. A few options will appear — the one to click is called Lock Meeting. Also, keep in mind that the host can always easily remove unexpected visitors from a meeting if they still manage to get in somehow.

You may have joined a meeting with a browser instead of the dedicated app. Although Zoom works in browsers, the app offers more functionality.

Someone might have screaming kids running around the house, or a neighbor mowing the lawn. The noise makes it hard to hear the person speaking during a meeting and is generally unpleasant.

Only the person who speaks at a given time should have the mic turned on. Sadly, that rarely happens. Read next : 10 Zoom tips and tricks you should know about.

To solve this issue, the host can mute all participants on entry. This means everyone will have their mic turned off by default when they join a meeting. This will prevent any possible background noise. You can do this by clicking the Participants button in the taskbar, selecting the 3-dot More option, and then clicking on Mute Participants upon Entry. Throughout the meeting, it can be used if people unmute themselves and background noise creeps in.

It also helps to avoid any circling sound or outside noises. Users should avoid using external speakers, speakerphones, or any other noisemakers. Is Zoom suddenly slowing down on you? One main issue could be your internet connection. You can run a speed test using something like SpeedTest. If your internet connection is acting up, your only solution is to move to another network.

Just click on the arrow pointing up button next to the camera button. Enter Video Settings and go into the Video tab. Uncheck HD. If all fails, you might want to try restarting your computer or reinstalling Zoom. You can also restart your router or disconnect some devices from your network and see if that helps.

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